Privacy Policy – Oragno Foods
At Oragno Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information shared by users while accessing our website, products, and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from customers and website visitors:
Personal Information
- Full name
- Mobile number
- Email address
- Shipping & billing address
- Payment-related information
- Order history
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
The information collected may be used for:
- Processing and delivering orders
- Customer support and communication
- Improving website experience
- Sending order updates and service notifications
- Marketing and promotional communication (only where permitted)
- Website analytics and performance tracking
Oragno Foods does not sell or rent customer information to third parties.
3. Payment Security
All online payments are processed through secure third-party payment gateways.
Oragno Foods does not directly store sensitive payment details such as:
- Card numbers
- CVV information
- Banking passwords
Customers are advised to use secure payment methods while placing orders.
4. Cookies Policy
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember customer preferences
- Analyze website traffic
- Enhance user experience
Users may choose to disable cookies through browser settings; however, some website features may not function properly.
5. Sharing of Information
We may share customer information only with trusted third parties involved in:
- Payment processing
- Order delivery and logistics
- Website hosting and analytics
- Customer communication services
Such third parties are expected to maintain confidentiality and data protection standards.
We may also disclose information if required under applicable laws or government regulations.
6. Data Protection & Security
We implement reasonable security measures to protect customer information from:
- Unauthorized access
- Misuse
- Data loss
- Disclosure or alteration
While we strive to maintain secure systems, no online platform can guarantee absolute security.
7. Customer Rights
Users may request to:
- Access their personal data
- Correct inaccurate information
- Request deletion of their information
- Opt out of promotional communication
Such requests may be made through the contact details provided below.
8. Third-Party Links
The website may contain links to external websites or platforms.
Oragno Foods is not responsible for:
- Privacy practices of third-party websites
- External content or services
- Transactions conducted outside our website
Users are advised to review third-party privacy policies separately.
9. Children’s Privacy
Our website and products are not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from minors without parental consent.
10. Changes to Privacy Policy
Oragno Foods reserves the right to modify or update this Privacy Policy at any time.
Updated versions will be posted on this page with revised effective dates where applicable.
Continued use of the website after changes indicates acceptance of the updated policy.
11. Governing Law
This Privacy Policy shall be governed by the laws of India.
Any disputes related to privacy matters shall fall under the jurisdiction of courts located in Indore, Madhya Pradesh.
12. Contact Us
For any privacy-related concerns, queries, or requests, please contact:
Oragno Foods
Website: Oragno Foods
Email: info@oragnofoods.com
Phone: +91 8878803518